Privacy Policy

PAY ROUTE Co., Ltd. (hereinafter referred to as "the Company") is engaged in the business of payment infrastructure development advice and payment consulting.

In order to achieve its corporate activities and mission of contributing to society, the Company has established this Personal Information Protection Policy regarding the handling of personal information entrusted to us by companies, individuals, and our employees, and will fulfill its responsibilities under strict management.

Our Privacy Policy

1. In order to carry out business purposes, the Company will acquire, use, and provide personal information in an appropriate manner after clarifying the purpose of use, and will take measures to ensure that the acquired personal information is used within the scope of the purpose of use and not used for any purpose other than the purpose.
2. The Company will comply with laws and regulations, national guidelines, and other norms regarding the handling of personal information (including specific personal information) handled.
3. When entrusting some or all of the personal information entrusted to us, we will select companies and individuals that meet the standards of the management level, enter into contracts, and take appropriate measures and management.
4. The Company will fully manage and take measures for dangerous situations such as leakage, loss, damage, and destruction of personal information, and take corrective measures.
5. The Company will respond to requests for disclosure of personal information from the person who has entrusted the personal information.
6. We will set up a consultation desk for complaints and respond quickly with sincerity.
7. The Company will continuously review the Company's personal information management system and systematically implement security management measures to improve it as needed.

In addition, our personal information management system complies with the Japanese Industrial Standards JISQ15001. The handling of personal information and other detailed items are posted on the following page.

Date of enactment: October 1, 2016
Last revision date: September 1, 2023
CEO: Ryo Tagawa

Contact

PAY ROUTE Co., Ltd.
1-1-25 Dojima, Kita-ku, Osaka
Shin-Yamamoto Building 6F
FAX: 06-6131-7655
Email: privacy@pay-route.co.jp

Handling of Personal Information

As part of our efforts to protect personal information, we will post the following matters to be disclosed regarding the handling of personal information, as well as the contents that the person should be aware of. (Compliant with JISQ15001)

1. Formulation of the Basic Policy

The Company will appropriately handle the acquired personal data, including laws and regulations, guidelines, and the establishment of a complaint consultation desk.

2. Name of the business operator handling personal information, personal information protection manager, and discipline related to handling, etc.

PAY ROUTE Co., Ltd.
1-1-25 Dojima, Kita-ku, Osaka-shi, Osaka Prefecture Shin-Yamamoto Building 6F
Personal Information Protection Manager Shunji Ishida

3. Implementation of safety control measures

The Company implements security management measures to protect personal data by understanding the organizational, human, physical, technical, and external environment. For example, the Company implements security management measures to protect personal data, such as the development of a security system (organizational), security education (personnel), protection of equipment and equipment (physical), anti-virus and access management (technical), and evaluation and understanding of the cloud environment (understanding of the external environment). Regarding the details, there are technical secrets for the confidentiality of our company, so we will not disclose them unless there is a special situation.

4. Purpose of use of personal information obtained directly from the person in question

It is obtained directly by the Company from the person in question, and mainly refers to information that obtains consent through the consent form, consent document, and confirmation of consent button on the web. The Company describes the items of information obtained and the purpose of use below.

[Information received at the time of requesting and inquiring about materials, businesses, products, services, etc.]

≪Purpose of use≫: To respond to inquiries and consultations, and to provide information about our products and services.

〈Information to be used〉: Company name, store name, name, telephone number, email address

[Information on business partners, etc.]

≪Purpose of use≫: To perform transactions entrusted by the Company and to communicate with various matters.

〈Information to be used〉: Company name, store name, name, email address

[Applicant's personal data]

≪Purpose of use≫: For recruitment operations

〈Information to be used〉: Name, address, telephone number, name of school and department, club affiliation, volunteer activities, internship activities, social activity history, qualifications, work experience, etc.

[Information of employees (including specific personal information in the case of our employers)]

≪Purpose of use≫: For administrative work such as human resources, labor, social insurance, taxation, and tax payment.

〈Information to be used〉: Name, address, telephone number, My Number

5. Personal information other than "other" that we obtain directly from the person in question

Personal information acquired by methods other than 4 above, mainly refers to personal information entrusted to us as necessary to perform part or all of our business in response to requests from our business customers.

[Work entrusted by our business partners, work orders, etc. and their data, etc.]

≪Purpose of use≫: To perform the relevant business, etc. entrusted to the Company by the business partner.

〈Information to be used〉: Company name, store name, name, address

6. Joint Use

The Company does not share personal information.

7. Provision to third parties

Provision to third parties is not made except with the consent of the person concerned or in cases where there are exceptions such as law.

Disclosure of Retained Personal Data and Records of Provision to Third Parties

１． Requests for Disclosure, etc. of Retained Personal Data

Disclosure, etc. of retained personal data is subject to the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). ) JISQ15001 and the disclosure of retained personal data, notification of purpose of use, correction, addition, deletion of retained personal data, suspension of use, erasure, suspension of provision of retained personal data to third parties, and disclosure of records of provision to third parties. In principle, the personal information subject to the request is limited to personal information for which the Company is authorized to disclose, etc., in the matters described in [4] of "Handling of Personal Information" above. In addition, we may not be able to disclose the information due to laws and regulations, but in that case, we will notify you by stating the reason in the response.

(1) Where to request disclosure, etc.

To request disclosure, etc. of retained personal data, please contact the Company's personal information consultation desk directly. The following (2)~(5) describe the procedures for requesting disclosure, etc. to the Company's personal information consultation desk.

(2) Documents to be submitted when requesting disclosure, etc.

Please fill in the "Request Form for Disclosure of Retained Personal Data, etc.", such as disclosure of retained personal data, notification of purpose of use, correction, addition, deletion, suspension of use, deletion, suspension of provision to third parties, and disclosure of records of provision to third parties, and apply by mail to the Company's personal information consultation desk. Please request a request for disclosure of retained personal data, etc. directly from us.

(3) Fees for requesting disclosure of retained personal data and notification of purpose of use

Regarding the disclosure of retained personal data and notification of the purpose of use, a fee of 1,100 yen (including consumption tax) will be collected for each request. When mailing a request for disclosure or notification of purpose of use, please be sure to enclose a stamp or a flat money order for 1,100 yen. ☆ "Postal fixed amount small money order" is issued at the post office. The customer will be responsible for the fee for issuing a small money order.

(4) Those who can request disclosure, etc.

• The person in question (a person identified by the personal information subject to disclosure, etc.)
• An agent (a person delegated by the person in question or a legal representative such as a person with parental authority)

(5) Documents for confirmation of the person or representative

When requesting disclosure, etc., you will be asked to submit documents to confirm that the person making the request is the person or agent. (Power of attorney, etc.) (1) If the person requesting disclosure, etc. is the person himself/herself, please attach one of the following items.

• Driver's license, various health insurance cards, a copy of a certificate of residence (within 3 months from the date of creation), etc.
• A copy of your student ID card or student handbook
• A copy of your residence card
• A copy of your national qualification card

(2) If the person requesting disclosure, etc. is an agent, one of the above documents and a power of attorney by the person in question (please submit the seal of the person in question and the seal registration certificate of the seal in question.) If the representative is a legal representative such as a parent or guardian, please submit a document that shows the relationship with the person. Also, if you are a qualified lawyer or other person, please include your professional name and registration number.

2. etc

The Company may change the Company's personal information protection policy, disclosure, etc. procedures without notice in order to further improve its personal information protection efforts or to respond to changes in laws and regulations and other norms. Disclosure information can be done in the form of data, paper, etc., so please state that on the invoice.

3. Complaints and inquiries regarding the protection of personal information

For questions, concerns, complaints, or other inquiries regarding our personal information protection efforts, please contact our "Personal Information Consultation Desk".

(We do not respond to phone calls, so please understand.)

(Reception is 24 hours a day, excluding Saturdays, Sundays, and holidays)

PAY ROUTE Co., Ltd.

Personal information consultation desk 〒530-0001 Osaka-shi, Osaka-shi, Kita-ku, Dojima 1-1-25 Shin-Yamamoto Building 6F

FAX: 06-6131-7655

mail:privacy@pay-route.co.jp

Inquiries outside our company:

[Name of certified personal information protection organization and complaint resolution address]

*We only accept complaints regarding the handling of personal information

Japan Association for the Promotion of Information Economy and Society Certified

Personal Information Protection Organization Secretariat

〒106-0032 Roppongi 1-9-9 Roppongi, Minato-ku, Tokyo

03-5860-7565 / 0120-700-779